Your conversation lives in your browser first — it's designed to stay there until you clear your browser's site data or switch devices. When you send a message, it's processed through our AI infrastructure provider to generate a response; they state they meet recognized security and compliance standards, including SOC 2 Type II, HIPAA, and GDPR alignment, with a zero data retention agreement on the AI model itself. If you rate a response using thumbs up or down, that specific reply is stored on our own servers, tied to a random device ID rather than your identity — so we can improve Clariyo. We do not sell your data, and our provider states it is not used to train AI models. Full details are in our
Privacy Policy.